Spinjili's Responsible Gambling Policy regulates how the platform manages responsible gambling, protects players, and supports those who may be affected by gambling‑related harm. It applies to all accounts, products, communications and promotions offered by Spinjili and is incorporated into the Terms & Conditions. Spinjili may revise this Policy from time to time to reflect regulatory requirements and operational needs; material changes will be communicated to users in accordance with the Terms.
Spinjili prohibits participation by individuals under 18 years of age. Registration requires verification of age and, where required by law, identity and address verification. Accounts found to be held by minors will be suspended or terminated in accordance with applicable law. We provide guidance on parental controls and urge guardians to utilise available tools to limit minors’ exposure to gambling activities.
Spinjili provides formal Time-Out and Self-Exclusion options to assist users in exercising control. To initiate, access the Responsibility area within the user account, select Time-Out or Self-Exclusion, choose a period and save. The request becomes effective immediately. Time-Out or Self-Exclusion for a definite period remains in effect for the duration chosen and can be revoked only after 24 hours from the initial request. Indefinite Self-Exclusion, if offered, can be revoked after a minimum seven‑day cooling‑off period at Spinjili’s sole discretion. During Time-Out or Self-Exclusion, deposits and bets are blocked; any ongoing bets remain active, and winnings are paid at the conclusion of the event. If longer durations are required, users may contact Customer Support to discuss arrangements. Accounts under exclusion will be restored in compliance with internal procedures.
If you believe you or someone you know may have a gambling problem, seek professional help from licensed gambling support services in your jurisdiction. Spinjili provides information about local support options on request and will offer confidential guidance on limits, exclusions, and available resources through Customer Support.
Spinjili processes personal data in compliance with applicable data protection laws and the Privacy Policy. Data is used to provide gaming services, administer responsible gambling tools, verify identity, and comply with regulatory requirements. Data retention and processing are governed by applicable law and statutory obligations.
Spinjili employs independent auditing of fairness and security measures, including verification of randomness and payout processes. The platform operates under a valid gambling licence issued by the appropriate regulatory authority in the jurisdiction of operation, and it submits periodic reports as required by law. The Responsible Gambling Policy is reviewed at least annually and updated to reflect regulatory changes or operational updates.
For questions about this Policy or to adjust or initiate limits or exclusions, contact Spinjili Customer Support via Live Chat or Email. The Policy is binding and subject to modification; users will be notified in accordance with the Terms & Conditions.
